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Healthcare Published date: August 10, 2017

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Determine the eligibility of clients referred to the program; interpret and assess the client’s needs through home visitations


Recommend alternate resources for clients, as appropriate


Research, explore and identify possible funding opportunities for the continuation of CSS programs


Collaborate with other health professionals inside and outside VON in an open and professional manner


Maintain and update a database of clients with details of recruitment, referrals, assessment and matches


Report to Manager, Community Support Services on a regular basis, providing program updates and reports as requested


Supervision of staff, including administrative and field staff


Convey a positive image of VON through participating in community group activities


Member of the Community of Practice committee and other VON committees as required


Volunteer recruitment and retention, orientation, training and in-services


Assign suitable volunteers to clients according to identified needs, accompany volunteers to the client’s home for the first visit, closely monitor the relationship and ensure that the standards and policies set forth by VON are met (where applicable)


Provide support, resources and feedback to volunteers while enabling them to provide quality service to clients


Responsible for volunteer evaluations and recognition


Perform additional functions as delegated by the Manager, Community Support Services


 


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