Within this role you will be responsible for interpreting, diagnosing and resolving faults and managing all tickets on a leading ticketing system, from initial contact to resolution. You will support the Service Desk team in resolving faults that cannot be closed at first contact. You will also assist the Infrastructure team in 2nd/3rd line duties where appropriate.You will have the opportunity to obtain accredited qualifications and complete courses relevant to your day to day work; also you will play an important role in migrations, installations and rollouts of new technologies and systems.An application pack can be obtained by visiting our website by clicking on the 'Apply' button. CV’s will not be accepted.
Treloar Trust is committed to safeguarding children and young people. All successful candidates will be subject to a CRB check along with other relevant employment checks.
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Undefined | |
0 - 80000 Hour |
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