Check with seller IT Manufacturing Support

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Internet Published date: July 18, 2017

Hello,


 


Recruit, Manage and mentor a growing team of Manufacturing  Support Technicians


Serve as the lead for all aspects of IT Manufacturing Support


Drive the effort to continuously provide world class IT support to Tesla’s user community


In conjunction with Vehicle and Powertrain Mfg, create processes and tools that are reliable and repeatable


Oversee the processes for deployment, maintenance, and support, for all implemented hardware, software, and operating systems.


Work with the IT infrastructure team to coordinate software updates and roll-outs to the Manufacturing equipment


Improve user awareness of IT services, by coordinating all training, documentation, and communication initiatives


Work with the IT Infrastructure team to build the strategic direction for future hardware and software decisions


Work with the purchasing team and vendors to fulfill technology needs


Managing incidents by working with the rest of the IT operational organization, handling escalations, and generating reports for management review


Developing processes and policies for incident management and implementing them


Identify trends in specific support areas and work with the stake-holders to address them.


 


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