Hello,
Recruit, Manage and mentor a growing team of Manufacturing Support Technicians
Serve as the lead for all aspects of IT Manufacturing Support
Drive the effort to continuously provide world class IT support to Tesla’s user community
In conjunction with Vehicle and Powertrain Mfg, create processes and tools that are reliable and repeatable
Oversee the processes for deployment, maintenance, and support, for all implemented hardware, software, and operating systems.
Work with the IT infrastructure team to coordinate software updates and roll-outs to the Manufacturing equipment
Improve user awareness of IT services, by coordinating all training, documentation, and communication initiatives
Work with the IT Infrastructure team to build the strategic direction for future hardware and software decisions
Work with the purchasing team and vendors to fulfill technology needs
Managing incidents by working with the rest of the IT operational organization, handling escalations, and generating reports for management review
Developing processes and policies for incident management and implementing them
Identify trends in specific support areas and work with the stake-holders to address them.
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Job details
Undefined | |
0 - 80000 Hour |
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