Hello,
Ever since I've gotten this hp laptop it's had trouble playing videos on YouTube or the Netflix app
So when I go into YouTube and watch a video it works fine for about half of it then it will freeze at a frame the audio will go all distorted and I can't do anything my laptop goes un responsive,sometimes this problem will be so bad it will trigger the auto restart of the laptop.
Since I couldn't watch YouTube I tried watching Netflix on the app and it worked until around half way through the episode and it happened again
Thanks
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