A global software vendor based in Cambridge require a SaaS Application Support Engineer - (Linux Sysadmin / SQL / Scripting) to join their busy Helpdesk of talented Engineers to provide support for their market leading SaaS product to Enterprise level customers, primarily within the banking sector.
The successful Application Support Engineer - (Linux Sysadmin / SQL / Scripting) Engineer will be an expert troubleshooter within the SaaS / Software-as-a-Service environment, demonstrating extensive knowledge of Linux & Windows based systems coupled with the ability to provide technical software support to demanding customers (UK & European based) remotely via a busy IT service desk - therefore the ability to remain calm under pressure whilst maintaining outstanding communication and customer service skills are essential for this role.
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