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Human Resource Published date: August 5, 2017



Places and answers calls from existing and potential customers to solicit business and to follow up on customers’ needs.

Establishes relationships with customers understanding their needs and learns their buying habits and expectations in order to recommend specific products and solutions.

Processes customer orders quickly and efficiently. Increases sales by cross-selling, up-selling and offering promotional sale items.

Communicates pricing, product updates, deliveries and terms.

Accurately performs data entry of sales orders, quotes for early buys, price matrixes, etc.

Updates sales team of customer additions and/or changes.

Promptly responds to complaints and resolves issues in a timely manner. Follows up with sales center managers on resolution.

Remains current on product and industry knowledge by attending sales meetings, vendor training and trade shows and reading trade journals.

Researches and studies the market to stay aware of competitive situations.

Assists operations and purchasing departments with inventory control by providing information on new business needs or reduced/lost business.


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0 - 80000 Hour

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