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Healthcare Published date: August 10, 2017



Determine the eligibility of clients referred to the program; interpret and assess the client’s needs through home visitations

Recommend alternate resources for clients, as appropriate

Research, explore and identify possible funding opportunities for the continuation of CSS programs

Collaborate with other health professionals inside and outside VON in an open and professional manner

Maintain and update a database of clients with details of recruitment, referrals, assessment and matches

Report to Manager, Community Support Services on a regular basis, providing program updates and reports as requested

Supervision of staff, including administrative and field staff

Convey a positive image of VON through participating in community group activities

Member of the Community of Practice committee and other VON committees as required

Volunteer recruitment and retention, orientation, training and in-services

Assign suitable volunteers to clients according to identified needs, accompany volunteers to the client’s home for the first visit, closely monitor the relationship and ensure that the standards and policies set forth by VON are met (where applicable)

Provide support, resources and feedback to volunteers while enabling them to provide quality service to clients

Responsible for volunteer evaluations and recognition

Perform additional functions as delegated by the Manager, Community Support Services


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